Digital Transformation can be viewed as an abbreviation of social transformation through the application of technology, in the digital age . As adoption of Technology increases, societies mature from digital competence to digital literacy to digital transformation. Digital Transformation is the highest and ultimate stage in technology adoption. In this stage, digital technologies affect both individual businesses and whole segments of the society. Here, technology is used to drive improved innovation, excellence and creativity in the society at large, and support social causes, instead of merely supporting businesses in profit making. Digital Transformation represents the convergence of the latest in telecommunication, mobility, social media, big data, cloud computing, ecommerce and content, to help businesses and societies achieve excellence in every sphere of business, or life. In an enterprise, Digital Transformation represents the convergence of Finance, Operations, Customer Service, Marketing, Human Resources, and R D to achieve better Innovation, higher business value, efficient knowledge retention, superior brand value, increased customer satisfaction and in the overall - better ROI from people, technology and processes. To the society at large, digital transformation can result in better customer insight, superior product design and satisfactory service delivery. Digital Transformation is representative of the future where connectivity and digital capability will become all pervasive and interlink all computing devices, all public places and homes alike, and all social applications such as infrastructure, public health, law and order, convenience entertainment, and e-governance. All these help create an inclusive society and improve the common man s quality of life. In short, Digital Transformation can achieve more, and in shorter periods of time what government policy, law, education, technology and social movements have taken so long to achieve, so far.
