Practical AI workflows that cut manual work and scale your operations. Description:Primary IT Care designs and deploys AI-powered automation for businesses ready to remove repetitive work from their day-to-day. We build custom workflows that connect your existing tools CRMs, helpdesks, spreadsheets, email, ERPs, and internal databases with large language models, document AI, and intelligent agents that act on your behalf. Every solution is built around your real processes not generic templates. We start with a discovery workshop to map the manual tasks costing your team the most time, then design a phased automation roadmap with clear ROI at each milestone. Pilot deployments typically go live within four to six weeks. All engagements are NDA-covered, and we follow strict data-handling practices including on-premise deployment, private cloud hosting, and audit logging important for businesses working with sensitive customer, financial, or healthcare data. Service Highlights:
Custom AI agents and intelligent automation workflows
Discovery workshop to identify high-ROI automation opportunities
Pilot deployments live in 4 6 weeks
Integration with your existing CRM, ERP, helpdesk, and internal tools
On-premise, private cloud, or SaaS deployment options
Audit logging and data residency controls for regulated industries
NDA-covered with secure data-handling practices
Ongoing optimisation and accuracy monitoring
What We Build:
AI chatbots and customer support copilots
Document processing, OCR, and data extraction pipelines (invoices, contracts, KYC, claims)
Lead-scoring and sales qualification automation
Email triage, response drafting, and follow-up automation
Internal knowledge-base copilots and Q A bots
Workflow orchestration across multiple SaaS tools
Voice agents for inbound and outbound calling
Custom AI dashboards and analytics
Technology Stack:
LLM platforms: OpenAI (GPT), Anthropic Claude, Google Gemini, open-source LLMs (Llama, Mistral)
Frameworks: LangChain, LlamaIndex, custom Python pipelines
Vector databases: Pinecone, Weaviate, Chroma, pgvector
Workflow platforms: n8n, Make, Zapier, custom orchestration
Voice and speech: ElevenLabs, Whisper, Deepgram
Hosting: AWS, Azure, GCP, on-premise deployments
Industries Served: financial services, healthcare, real estate, logistics, e-commerce, professional services, and customer support operations.
Ideal for: Businesses looking to automate manual back-office work, customer support, sales operations, document processing, or internal knowledge tasks using modern AI with secure, audited deployments suitable for regulated industries.
