Back Office Operation in India

Back Office Operation
₹ 10,000/ Month
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Compay Payment Solutions Private Limited
★★★★★4(167)
Sonamukhi, Bankura
GST1 yr
Call Now
+917949341124WhatsApp
WhatsApp support operations
₹ 30,000/ Month
Process Type: Chat Support, Transaction Processing, Order Processing, Data Processing, Billing Support, HR Back Office, Data Entry, Document Management, Email Support, Form Processing
Service Model: Hybrid
Maayan Technologies delivers end-to-end WhatsApp Support Operations as a managed service to help businesses run scalable, always-available customer engagement on WhatsApp with complete operational governance. We take ownership of the full WhatsApp support function process setup, staffing, shift planning, training, real-time conversation handling, QA audits, escalations, and KPI reporting so you can offer fast, consistent support without building an in-house team. Our WhatsApp operations support customer care and basic technical support (L1/L2) for product/service inquiries, order tracking, billing support, complaint handling, returns/refunds coordination, appointment scheduling, onboarding assistance, service request logging, proactive follow-ups, and feedback collection (optional). We ensure brand-aligned messaging using SOPs, knowledge bases, approved templates/quick replies, and standardized workflows, with complete documentation through CRM/helpdesk integrations. Maayan Technologies can operate on your WhatsApp Business Platform / WhatsApp Business API (client-provided) and integrate with CRM/ticketing tools for full traceability. We provide dashboards and MIS reporting to track First Response Time, resolution time, backlog, CSAT/NPS, SLA compliance, and agent productivity. Optional 24x7 coverage and multilingual support are available for global customers. Key Highlights End-to-End Managed WhatsApp Support Operations Dedicated/Shared Teams + Scalable Staffing SOP/KB + Templates/Quick Replies for Faster Responses CRM/Helpdesk Integration + Conversation Logs QA Audits, Coaching Continuous Improvement KPI Dashboards + Daily/Weekly MIS Reporting + Optional 24x7 Coverage Service Type: WhatsApp Support Operations (End-to-End Managed Service) Operations Scope: Staffing, Shift Planning, Conversation Handling, Queue Management, Ticketing, Escalations, QA Audits, Coaching, Reporting, Continuous Improvement Channels: WhatsApp Business / WhatsApp Business API (Client Tools or Supported Setup) Support Coverage: Product/Service Inquiries, Order Tracking, Billing Support, Complaint Handling, Returns/Refunds, Appointment Scheduling, Onboarding, Service Request Logging, Follow-ups, Feedback Collection (Optional), Technical L1/L2 (Optional) Support Model: Dedicated Ops Team / Shared Pool / Project-Based Shift Coverage: 8x5 / 12x6 / 24x7 (As Per Contract) Customer Type: B2C / D2C / B2B / SaaS (As Required) Languages Supported: English, Hindi, Tamil + Regional Languages (On Request) Tools/Platforms: WhatsApp Business Platform/API + Zendesk/Freshdesk/Salesforce/Zoho/ServiceNow (Client Tools or Provided) Quality Framework: QA Scorecards + Conversation Audits + Coaching + Compliance Checks + Template Optimization Reporting: First Response Time, Resolution Time, CSAT/NPS, Backlog, Abandon Rate, Conversation Volume, Productivity MIS, SLA Compliance SLA: Yes (Response + Resolution Targets + Escalation Matrix) Security Compliance: NDA + Role-Based Access + Data Handling SOPs + Audit Trails Engagement Model: Per Seat (FTE) / Per Hour / Per Conversation / Per Ticket / Fixed Monthly / Hybrid Minimum Order: 1 Process / 3 Seats (Recommended for Ops) Service Location: India Delivery + Global Time Zone Support (USA/UK/GCC/APAC)
Maayan Technologies Private Limited
★★★★★2(2)
Karaikkudi, Sivaganga
GST2 yrs
Call Now
8046032478,5712WhatsApp
Back Office Operations
We can act as your reservation office to send quotes, tariffs, publish rates, contract with hotels and travel services, send periodic emails and newsletters, handle online bookings, answer queries through phone calls or website chat option and dealing with associated administration. There is no job in Travel that our team cannot accomplish!
Shes Sixteen
Bilaspur
GST11 yrs
Call Now
8044464819,2816WhatsApp
Back Office Operation
Back Office Operation
Mainstreamtek Corporation
Hyderabad
GST8 yrs
Call Now
8047649410,4474WhatsApp
Back Office Operation SErvices
Back Office Operation SErvices
Saya Intellicall (Propritor)
Pune
GST4 yrs
Call Now
+918047526188WhatsApp
Back Office Operation Service
Back Office Operation Service
Defination Reality LLP
Hyderabad
GST4 yrs
Call Now
8041011380,4644WhatsApp
Back Office Operations Services
Back Office Operations Services
F5 Websolutions
Pune
GST5 yrs
Call Now
8044017156,2076WhatsApp
Back Office Operation Service
Back Office Operation Service
Amrera Great Solutions Private Limited
Indore
GST6 yrs
Call Now
8041017853,1199WhatsApp
Back Office Operations
Back office persons are a hybrid set of individuals from the field of IT and finance. Excellent organizational culture, leadership and direction are some of the attributes one looks for in a company apart from a fantastic job. JSM Infotech is the right place where your search ends.
JSM Infotech Private Limited
★★★★★4.5(2)
Lucknow
GST10 yrs
Call Now
8044464709,6612WhatsApp
Back Office Operations
A back office is a part of most corporations where tasks dedicated to running the company itself take place. The term "back office" comes from the building layout of early companies where the front office would contain the sales and other customer-facing staff and the back office would be those manufacturing or developing the products or involved in administration but without being seen by customers. Although the operations of a back office are seldom prominent, they are a major contributor to a business.
Spidersoftech Data Services Private Limited
★★★★★4.7(3)
Erode
GST12 yrs
Call Now
8041011757,7750WhatsApp
Push Back Operation
Push Back Operation
Avia Xpert Private Limited
Thane
GST4 yrs
Call Now
8044464594,2204WhatsApp
Back Office Operation
₹ 10,000/ Month
Back Office Operation
Omkaram Bhakthi Ayurvedam
★★★★★3.5(693)
Koratla, Jagtial
GST6 yrs
Call Now
76% Response Rate
+917949329048Get Best Price
Back Office Operations Services
Back Office Operations
Vilpower Solutions India Private Limited
Tirunelveli
GST10 yrs
Call Now
8047620820,9934Get Best Price
Back Office Operations
Timely and accurate financial and accounting information is crucial for companies hoping to maintain a competitive edge in the market. Contracted back-office finance and accounting (F A) enables them to focus on their core business while cutting costs. For this reason, F A outsourcing has come in vogue. Whether it's entering data or running complex financial reports, we can do it for you. We can either work with the software applications that are already in use or build interfaces into applications in use so that companies can retain some of the sensitive data. F A outsourcing typically involves managing procedure-driven functions such as accounts payable, general ledger, fixed assets, accounts receivable, billing, payroll, and benefits administration, among others. Placate Consulting offers end-to-end F A services in the area of strategy formulation, process optimisation, process outsourcing and risk consulting. We provide consulting support in finalising strategies on F A outsourcing and facilitating improvements on the processes. We have extensive migration, re-engineering and quality management experience on F A processes and manage large and complex processes for several of our clients of varied complexity and volumes. Our teams of senior executives and consultants have a strong F A domain expertise as well as the requisite professional certification with wide experience in providing outsourcing solutions and managing operations for large F A outsourcing engagements. Balance in all things Our design process always strives to balance the key elements: Financial Statement Preparation Tax planning Book Keeping Business tax return preparation Personal Financial statement Computerized payroll services
Rakesh Dhirubhai Samani
Ahmedabad
GST17 yrs
Call Now
8047628402,6491Get Best Price
Back Office Operation
Planning, Optimizing complex business processes and efficient execution ensure progressive business advantages. Our industry experience and process-oriented approach ensures quality and consistency.
Aptigenz Solutions Private Limited
Bengaluru
GST12 yrs
Call Now
8044464631,8567Get Best Price
Back Office Operation
₹ 16,000/ Month
Back Office Operation
Novatta Innovative Solutions Private Limited
Gurgaon, Gurugram
GST11 yrs
Call Now
8043822136,7279Get Best Price
Back Office Operation
₹ 30,000/ Month
Process Type: Form Processing, Transaction Processing, HR Back Office, Data Entry, Data Processing, Document Management
Back Office Operation
Root Support
Mysuru
1 Month
Call Now
8045729042,7110WhatsApp
Back Office Operations
G4S G4S IT is setting up a Back office outsourcing service which will provide back office computing services to a wide range of clients across the globe to help them generate efficiencies and cost benefits in their businesses. G4S IT offers seamless integration between onshore and offshore operations, enabling end users to carry out back-office transactions and activities locally in their respective countries which are ultimately processed offshore. This approach enables us to manage non-core client operations that may require certain tasks to be performed onshore, while the remaining activities are processed from our offshore facilities. State-of-art-IT systems and technology allows our BOC centre to access and operate back office applications hosted at client locations or in the BOC. Complementing our ERP services,our Business Analysts map the end user's current process and look for ways to simplify and improve the process greatly reducing the potential capital investments in IT systems. Back office applications span across financial systems as well as non-financial systems such as business operations etc.
G4S Secure Solutions (India) Pvt. Ltd.
★★★★★3(2)
Ahmedabad
GST14 yrs
Call Now
65% Response Rate
+917949314429WhatsApp
Back Office Operation
A back office is a part of most corporations where tasks dedicated to running the company itself take place. The term "back office" comes from the building layout of early companies where the front office would contain the sales and other customer-facing staff and the back office would be those manufacturing or developing the products or involved in administration but without being seen by customers. Although the operations of a back office are seldom prominent, they are a major contributor to a business.
Eminenture Pvt. Ltd.
New Delhi
GST11 yrs
Call Now
8044566454,6463WhatsApp
Back Office Operations
The offshore outsourcing model for technology services has now been firmly established and the cost arbitrage of this model is now integrated in the IT budgeting process of a significant percentage of US corporations. A much smaller percentage of these companies have been attempting to extend the offshore model for IT services to business processes, though they have not always been successful because of the different dynamics associated with business processes. A large number of vendors have offered outsourcing services for business processes in very generic areas like Help Desk HR and financial accounting but there is hardly a vendor who offers an offshore model for more specialized business processes. Enter SaaS Leaders. Leveraging our vast knowledge repository of the insurance domain, SaaS Leaders has helped its clients handle several specialized business processes. These include, but are not limited to Online Processing of Benefits Enrollment, Electronic Data Processing ensuring HIPPA compliance and Back End Office Process Automation including Installation, Mass Updates and Billing Audit. SaaS Leaders quality standards for running these operations has reached and, in some cases, bettered, Six Sigma standards. Our clients have derived significant cost savings and have also managed to enrich the job content of their onsite personnel by moving these processes offshore. SaaS Leaders single-minded focus on the insurance vertical enables us to quickly come up to speed on any process that our clients desires to move offshore, provided the process itself lends itself to being handled from offshore. Understanding the process itself, setting up the pre-requisites, training the designated SaaS Leaders personnel on the new process as well as the actual transition of the process to the offshore team happens smoothly and expeditiously with very little interference with the day to day onsite activities. SaaS Leaders also works on a pre-agreed service level agreement (SLA) with most of its clients to ensure that these operations work at the required efficiency and mesh seamlessly and without disruption with the processes that they interface with onsite.
Saas Softpro Leaders Pvt. Ltd.
Madhapur, Hyderabad
GST7 yrs
Call Now
8044566995,2885WhatsApp
Overseas Operations
After unprecedented success in its operations across Pan India, AL AKSHAR ELECINFRA LLC was conceptualized and established in 2011 to cater to the overseas projects with special focus in Far east, Middle east and Africa and has been strategically located at OMAN. With it's expertise in Substations, transmission line and plant electricals, in a short tenure of 2 years, AL AKSHAR ELECINFRA LLC has developed a good clientele and has carried out various projects up to 132kV Voltage class. With all the prestigious approvals and government approvals now received, AL AKSHAR ELECINFRA LLC is poised to enter the EPC projects segment in MIDDLE EAST. With clients like BEC, Oman Electricity Transmission Company, Muscat Electricity Distribution Company, Majan Electricity Company, Mazoon Electricity Company, ABB Oman etc AL AKSHAR ELECINFRA LLC is regularly executing jobs of switchyard erection, MV cable laying & terminations and other electrification work.
Akshar Group
Subhanpura, Vadodara
11 yrs
Call Now
8047676303,1714WhatsApp
Back Office Operations
Our expertise in offering outsourcing back office operations is not only a cost effective process but is also designed to make wholesale changes in client s company structure. At same time client can increase the productivity and client s business as a whole becomes more flexible. Accomplishment in back office operations allows client organizations in: Ensuring complete information accuracy for improved vendor as well as customer relationships Integrating with other applications for simpler retrieval of documents Reducing cycle times with automatic content-centric processing Reducing storage costs with central electronic warehouse Mitigating risk with automatic audit trails, document histories and records management
Angels Infotech
★★★★★3(1)
Coimbatore
15 yrs
Call Now
8044464846,7697WhatsApp
Accounting Based Back Office Operation
Manpower Required: yes
Service Duration: depended
At candace technologies, we provide complete accounting based back office solutions. We adopt professional as well as systematic approach by maintaining accounts in a streamlined manner which makes accounting look simple and easy. For doing all this, we have a set of highly skilled and professional accountants who are experienced in handling us clients. Our main focus is on reducing the operational cost by increasing the net profit margin per job by an average of 50%. We assure 100% productivity, reliability and quality service at an affordable price. Your office with our solution will ensure that not a single step is left out in the documentation of the accounting process.
Unitech Softwares
Jaipur
12 yrs
Call Now
8048211669,6379WhatsApp
Back Office Operations
Back office operations
Kaits
Hyderabad
9 yrs
Call Now
8044566753,9099WhatsApp
Back Office Operation
Back Office Operation
Nala Robotics LLP
Hyderabad
GST8 yrs
Call Now
8044561781,3351WhatsApp
Supporting customer operations
Supporting customer operations
Samvardhana Motherson International Limited
★★★★★3(1)
Gurugram
GST15 yrs
Call Now
8045165693,2583WhatsApp
Overseas Operations
Overseas Operations
Prime Peoples Engineering Pvt. Ltd.
New Delhi
GST11 yrs
Call Now
8044464683,6634WhatsApp
Back Office Operation
Back Office Operation
Printography System India Pvt Ltd
Mumbai
GST3 yrs
Call Now
8047767971,1523WhatsApp

Back Office Operation

Back Office Operation SErvices

Back Office Operation Service

Back Office Operations Services

Back Office Operation Service

Push Back Operation

Back Office Operation

Back Office Operations Services

Back Office Operations

Back Office Operation

Back Office Operation

Back Office Operation

Back Office Operations

Back Office Operation

Supporting customer operations

Overseas Operations

Back Office Operation