IT Outsourcing Services, IT Services Outsourcing in India

IT Outsourcing Services
₹ 25,000/ Month
Service Location: PAN India
Type Of Services Offer: IT Outsourcing Services
Our Company is the well-known name in the industry for offering the best quality IT Outsourcing Services. Executed by talented employees, these form filling project services are admired in the market.
Pirates Bpo Services (OPC) Private Limited
★★★★★3.9(734)
Ghaziabad
GSTTrustSEAL2 yrs
Call Now
83% Response Rate
+917942711903WhatsApp
Data Entry Work Projects
₹ 30,000/ Month
Data Entry Type: Online Data Entry
Certified: NDA
ONLINE DATA ENTRY PROJECTS (Copy Paste Data Mining work) Work Description: Online Copy Paste- Data Mining Work Total 12 fields in one form Three field copy paste rest fields drop down (Yes or No) Unlimited Work No fixed Target No time limit (24*6 working hour) Form rate- 20rs per form (increases up to 27 rs) Training provided by the company side. Work tracking link provided Daily Basis quality report generated. No termination clause Billing Cycle: Billing generated in 07-07 days After 07 days you need to generate an invoice. After receiving invoice payment will be cleared in 4-5 working days.
Bgass Enterprises Private Limited
★★★★★3.3(247)
Noida, Gautam Buddha Nagar
GSTTrustSEAL7 yrs
Call Now
66% Response Rate
+918047625506WhatsApp
IT Outsourcing Services
₹ 75,000/ Month
Location/City: Coimbatore,Chennai,Malaysia
Service Mode: Online/Offline/Hybrid
Resource contract outsourcing provides businesses with specialized personnel on a temporary basis, allowing them to access expert skills and manage workloads efficiently. Attendance management is a vital function in any Human Resource Management System. Our HRMS incorporates robust attendance management features, streamlining the process for HR administrators. Our HRMS simplifies leave management with streamlined request submission, approval, and tracking. Automated accrual calculations and real-time balance updates ensure accuracy and transparency. HRMS by NaapBooks facilitates hierarchy-based approval processes, enabling seamless decision-making. Managers can efficiently review and authorize requests according to organizational structures. Our HRMS offers Analytics, providing insights into total working hours, actual working hours, and remaining working hours. Additionally, it tracks total working days, present days, and absent days. HRMS by NaapBooks extends Attendance Summary analytics to encompass WFH days, flexible leaves, and casual leaves alongside metrics like total working hours with paid and unpaid days. Our HRMS offers a manual check-in function for client meetings, work from home days, and forgotten punches. This ensures accurate attendance tracking and promotes accountability across all scenarios. HRMS by NaapBooks facilitates easy Comp Off management, enabling employees to request and track earned compensatory effortlessly promoting work-life balance and productivity. Our HRMS offers a clear, customizable holiday list, streamlining workforce planning on fixed and flexible leaves. Automatic updates ensure accuracy, promoting efficiency and compliance. HRMS by NaapBooks seamlessly integrates RFID and Facial Recognition (FR) for accurate and efficient attendance tracking. This advanced feature enhances security and accuracy for the organisation. Contact with our team for a free demo and further information.
Genevix Solution
★★★★★3(2)
Madukkarai, Coimbatore
GSTVerified Exporter2 yrs
Call Now
+917942702288WhatsApp
IT Outsourcing Services
₹ 2,000/ Month
Service Scope: Application Support, Application Dev, Cloud Services, Managed Security, Network Management, Database Support, Testing Services, IT Consulting, Infra Management
Engagement Model: Dedicated Team
IT Outsourcing Services | Blockchain, AI Full-Stack Development We are a trusted global provider of IT outsourcing services, helping businesses reduce costs, enhance productivity, and accelerate digital transformation. Our specialized teams cover blockchain development, AI engineering, cloud DevOps, full-stack software development, QA, and IT support delivering secure, scalable, future-ready technology solutions from India. ✔ 1-Week Free Trial✔ Fast Easy Onboarding✔ Vetted Experienced Developers✔ Real-Time Project Updates✔ Reduce Costs by Up to 60% IT OUTSOURCING SERVICES WE OFFER: - Software Development Outsourcing Complete product development lifecycle support from design and architecture to deployment and maintenance using modern technology stacks. - Blockchain Development Outsourcing Prediction markets, crypto trading platforms, DeFi/ETF/DTF systems, smart contract development, RWA tokenization, NFT marketplaces, and wallet integrations. - AI Automation Outsourcing AI agents, process automation, machine learning models, predictive analytics, and generative AI solutions for business transformation. - Cloud DevOps Outsourcing AWS, Azure, and GCP migration, CI/CD automation, infrastructure as code, cloud cost optimization, and 24/7 monitoring. - Full-Stack Development Outsourcing Scalable web and mobile applications using React, Node.js, Python, and other modern frameworks. - IT Support Maintenance Outsourcing 24/7 technical support, performance monitoring, bug fixing, security patching, and long-term product maintenance. TECHNOLOGIES WE SPECIALIZE IN:Blockchain (Ethereum, Solana, Polygon, BSC), Solidity, Web3, DeFi, NFTs, AI/ML, Python, React, Node.js, AWS, Azure, GCP, Docker, Kubernetes, and more. KEY BENEFITS OF IT OUTSOURCING:- Reduce operational costs by up to 60% vs in-house hiring- Instant access to blockchain, AI, DevOps, and full-stack engineers- Faster time-to-market with experienced, immediately deployable teams- Flexible engagement models hourly, monthly, or dedicated team- No overhead costs of recruitment, HR, or office infrastructure- Scale team up or down based on project requirements- 24/7 post-development support and maintenance ENGAGEMENT MODELS AVAILABLE:- Hourly Pay only for hours worked, ideal for short-term tasks- Monthly Retainer Fixed monthly team cost for ongoing projects- Dedicated Team Full-time team exclusively assigned to your project WHY OUTSOURCE TO BLOCSYS INDIA:✔ Deep expertise in blockchain, Web3, DeFi, AI, and cloud technologies✔ Transparent communication with real-time project updates✔ Agile development with daily standups and weekly demos✔ Strong quality assurance and code review processes✔ NDA and IP protection as standard in every engagement✔ IST timezone overlap with US, UK, UAE, and Australian markets IDEAL FOR:Startups, enterprises, crypto projects, fintech companies, and global businesses looking to outsource IT development to a reliable, cost-effective, and highly skilled technology partner in India. Contact us today for a free consultation and start your 1-week free trial.
Blocsys Technologies Private Limited
Pune
GST10 yrs
Call Now
+918043862406WhatsApp
Sourcing Services
₹ 4,000/ Month
Unit: 1000
Global Product Sourcing Service by Apextar Shipping Corporation In today's interconnected world, sourcing products globally has become essential for businesses aiming to stay competitive and meet the diverse demands of their customers. Apextar Shipping Corporation offers a comprehensive Global Product Sourcing Service designed to streamline the process of finding, acquiring, and shipping products from international markets to your doorstep. Why Choose Apextar for Global Product Sourcing? 1. Extensive Network: Apextar Shipping Corporation has established a vast network of reliable suppliers and manufacturers across the globe. Our strong relationships with key players in various industries ensure that we can source high-quality products at competitive prices. 2. Expertise and Experience: With years of experience in the logistics and shipping industry, our team possesses the expertise needed to navigate the complexities of international trade. From negotiating with suppliers to handling customs regulations, we manage every aspect of the sourcing process with precision and professionalism. 3. Tailored Solutions: We understand that every business has unique requirements. Our global product sourcing service is highly customizable, allowing us to tailor our solutions to meet your specific needs. Whether you are looking for raw materials, finished goods, or specialized products, we can help you find exactly what you need. 4. End-to-End Service: Apextar provides an end-to-end sourcing service that covers all stages of the supply chain. Our services include supplier identification, product inspection, quality assurance, customs clearance, and final delivery. We ensure that your products reach you in perfect condition and on time. 5. Cost Efficiency: By leveraging our extensive network and industry expertise, we help you reduce costs associated with product sourcing. Our strategic partnerships and efficient logistics solutions enable us to offer competitive pricing without compromising on quality. Our Global Product Sourcing Process 1. Requirement Analysis: We begin by understanding your specific sourcing needs, including product specifications, quantity, quality standards, and budget. 2. Supplier Identification: Our team identifies and evaluates potential suppliers that meet your criteria. We conduct thorough assessments to ensure they adhere to international quality and ethical standards. 3. Negotiation and Contracting: We negotiate the best terms with selected suppliers, focusing on price, delivery timelines, and payment conditions. We also handle contract formalities to ensure smooth transactions. 4. Quality Control: Apextar places a strong emphasis on quality control. Our inspectors perform rigorous checks at various stages of the production process to ensure that the products meet your specified standards. 5. Logistics and Shipping: Once the products are ready, we manage the logistics, including packaging, shipping, and customs clearance. Our efficient shipping solutions ensure timely delivery to your specified location. 6. After-Sales Support: Our commitment to your satisfaction does not end with delivery. We provide after-sales support to address any issues and ensure your complete satisfaction. Contact Us Partner with Apextar Shipping Corporation for your global product sourcing needs and experience seamless, efficient, and cost-effective solutions. Contact us today to learn more about how we can help you source products from around the world.
Apextar Shipping Corporation
★★★★★4.6(11)
New Delhi
GSTTrustSEAL2 yrs
Call Now
95% Response Rate
+917949339283WhatsApp
Voice BPO IT Outsourcing Service
₹ 6,200/ Month
Industry: Healthcare
Service Model: Dedicated Team
Organizations today need manpower and technology resources that could not only maintain and manage their IT infrastructure, but also manage the dynamic expectations their businesses have from IT. With almost all operations getting automated, it s critical for them to keep the infrastructure up and running. Organizations today need manpower and technology resources that could not only maintain and manage their IT infrastructure, but also manage the dynamic expectations their businesses have from IT. With almost all operations getting automated, it s critical for them to keep the infrastructure up and running.
Trustly Technology Solutions Private Limited
★★★★★3.9(7)
Chakala Midc, Mumbai
GSTTrustSEAL3 yrs
Call Now
91% Response Rate
+918043857899WhatsApp
Manage IT Outsourcing Services Delhi NCR
₹ 35,000/ Month
Service Location: PEN INDIA
Exclserv Solutions LLP has been the most trusted partner for the manpower needs in the IT domain. We have enabled many customers in managing deployment of IT staff, increasing quality of services and greatly reducing risks. With Silver Touch as the manpower service provider, the customer will benefit from our vast experience, expertise and local presence in the following areas: Software development IT Infrastructure management Project Management Facility Management Operations Maintenance Staff We specialize to provide remote management support and cost-effective methods to manage as well as protect enterprise networks, systems, and applications. Our services comprise a comprehensive, integrated suite of services to manage clients distributed computing environment as a single entity all with a single point of accountability Also, our facilities include desktop management, management server solutions, network management security management
Exclserv Solutions LLP
★★★★★4(35)
New Delhi
GSTTrustSEAL7 yrs
Call Now
85% Response Rate
+917942553194WhatsApp
IT Outsourcing Service
₹ 30,000/ Month
Industry: IT
Mode Of Service: Online
With an objective to fulfill the ever-evolving demands of our clients, we are highly engaged in offering an optimum quality IT Outsourcing Service.Offered service is widely demanded by our clients owing to its high reliability and perfect execution. This service is carried out under the supervision of our experts using optimum grade tools and high-end technology. The offered service is executed within a scheduled time-frame. Moreover, our precious clients can avail this service from us at most reasonable price.
Ossis Infotech Private Limited
★★★★★4.3(27)
Thane
GST12 yrs
Call Now
89% Response Rate
+918043821972WhatsApp
IT Outsourcing Service
₹ 10,000/ Month
Description : Access to Global Expertise Leverage skilled IT professionals without expanding your in-house team. Cost-Effective Operations Reduce overhead by outsourcing development, support, and maintenance tasks. Focus on Core Business Free up internal resources to concentrate on strategic growth.
Nexgenaastra Solutions Private Limited
Chennai
GST6 yrs
Call Now
83% Response Rate
+917942646042WhatsApp
IT outsourcing for Canada
₹ 1,50,000/ Month
In today s fast‑paced digital era, businesses of all sizes need reliable, scalable, and innovative IT solutions to stay competitive. Outsourcing IT services is no longer just a cost‑saving measure it s a strategic advantage that empowers organizations to focus on growth while leveraging expert technology support. Our comprehensive suite of outsourced IT services is designed to meet diverse business needs: Content Management Systems (CMS): Simplify content creation, publishing, and management with tailored CMS solutions that enhance efficiency and user experience. Mobile Applications: From concept to deployment, we build intuitive, high‑performance mobile apps that connect businesses with customers anytime, anywhere. Digital Marketing: Drive measurable growth through SEO, social media, and targeted campaigns that amplify brand visibility and customer engagement. Website Design Development: Create stunning, responsive websites that blend creativity with functionality, ensuring a seamless digital presence. Custom Software Development: Develop bespoke software solutions that align perfectly with your business processes, boosting productivity and innovation. Blockchain Integration: Harness the power of blockchain for secure transactions, transparent operations, and future‑ready business models. AI Integration Automation: Transform workflows with intelligent automation, predictive analytics, and AI‑driven insights that accelerate decision‑making. By outsourcing these critical IT functions, businesses gain access to specialized expertise, cutting‑edge technologies, and round‑the‑clock support without the overhead of in‑house teams. Whether you re a startup seeking agility or an enterprise aiming for digital transformation, our services provide the flexibility and scalability you need. Partnering with us means more than just outsourcing it s about unlocking innovation, reducing risks, and achieving sustainable growth. With a focus on quality, security, and performance, we empower businesses to thrive in the digital age
Ashish Joshi
★★★★★3.8(115)
Malhipur, Saharanpur
GST1 yr
Call Now
+917942707484WhatsApp
IT Outsourcing Service
₹ 39,999/ Month
Access to Skilled Talent: Leverage experienced IT professionals without hiring in-house. Cost Savings: Reduce operational and infrastructure costs through strategic outsourcing. Focus on Core Business: Free up internal resources to concentrate on key business activities.
Codespace Solutions
★★★★★5(1)
Karaikal
GST3 yrs
Call Now
+917942674694WhatsApp
IT Outsourcing Company
We are engaged in offering IT Outsourcing Company to our clients. Our range of all service is widely appreciated by our clients.
Utkarshini Software
New Delhi
GSTTrustSEAL2 yrs
Call Now
80% Response Rate
+917949336806WhatsApp
IT Outsourcing Consultant Service
Description IT Outsourcing Consulting Assesses business needs and recommends cost-effective outsourcing strategies to improve efficiency and scalability. Vendor Project Management Handles vendor selection, coordination, and ensures timely delivery of IT projects with quality standards. Process Optimization Support Improves workflows, monitors performance, and provides ongoing technical and operational support.a
Brainsoft Consultancy Servises
Pune
GST14 yrs
Call Now
+918047813911WhatsApp
IT Support Outsourcing Service
Features Reliable IT Outsourcing in Ahmedabad. Annual Maintenance Contracts (AMC IT Support Gujarat) for system uptime and efficiency. Cost-effective IT Outsourcing Services Ahmedabad for SMEs and enterprises. 24x7 AMC IT Support Gujarat to minimize downtime and optimize performance. Remote IT Infrastructure Management Services India for seamless business operations. Website - www.suncomputers.biz
Sun Computers
★★★★★4.3(4)
Navrangpura, Ahmedabad
GST15 yrs
Call Now
+917949370163WhatsApp
IT Outsourcing Service
₹ 25,000/ Month
IT Outsourcing Service
Sasutech Services
★★★★★5(5)
North 24 Parganas
GST8 yrs
Call Now
78% Response Rate
+918047624892WhatsApp
IT Outsourcing Services
IT Outsourcing Services
Dr. Sengupta & Associates
★★★★★3.3(18)
Kashi, Thane
GSTTrustSEAL14 yrs
Call Now
75% Response Rate
+917942804097WhatsApp
IT Outsourcing Service
₹ 11,000/ Month
Backed by rich industry experiences, we are highly engaged in offering an optimum quality IT Outsourcing Service. Our offered services have gained wide appreciation from our precious clients for their varied associated attributes like promptness, flawlessness and perfect execution. Services, offered by us are performed using the best grade tools and modern technology. Our experts examine all the parameters associated to these services and execute them in an excellent manner. Furthermore, provided services can be availed by our valuable clients at most competitive prices.
Webinfo NXT India Private Limited
New Delhi
GST5 yrs
Call Now
+917949306609WhatsApp
Customer Support Outsourcing Service
₹ 1,000/ Month
24/7 Availability Ensures round-the-clock customer assistance without increasing in-house staffing costs. Cost Efficiency Reduces overhead expenses on infrastructure, hiring, and training while maintaining high-quality service. Access to Skilled Experts Provides trained professionals with experience in handling diverse customer queries, improving satisfaction and retention.
Infusion Business Intelligence Private Limited
★★★★★3.3(3)
New Delhi
GST3 yrs
Call Now
+917942798030WhatsApp
Business Process Outsourcing Service
Location: Onshore
Service Level Agreement (SLA): Custom SLA
Key Features Comprehensive Service Coverage Includes customer support, finance accounting, HR, IT support, data entry, and back-office operations. Cost Efficiency Reduces operational costs by leveraging skilled offshore/onshore teams and scalable resources. Focus on Core Business Frees up internal resources, allowing businesses to focus on strategic growth and innovation. Skilled Workforce Access to trained professionals with expertise in industry-specific processes and tools. 24/7 Operations Round-the-clock service availability to support global time zones and customer demands. Advanced Technology Integration Utilizes the latest platforms (CRM, ERP, cloud, automation) to streamline operations and improve efficiency.
Globestar International LLP
★★★★★5(5)
Rajkot
GSTTrustSEAL2 yrs
Call Now
90% Response Rate
+918047822456WhatsApp
It Outsourcing Services
Service Location: Pan India
Service Mode: Online
IT outsourcing services involve delegating a company s IT functions to external specialists to enhance efficiency, reduce costs, and access advanced technology. These services can include infrastructure management, software development, technical support, cybersecurity, cloud services, and data management. Businesses benefit from 24/7 support, scalability, and a focus on core competencies while experts handle IT operations. IT outsourcing is ideal for startups, SMEs, and large enterprises aiming for innovation without the overhead of maintaining an in-house IT team. By partnering with experienced providers, organizations can streamline operations, ensure system reliability, and stay competitive in a rapidly evolving digital landscape.
Ameon Technosystems LLP
★★★★★5(1)
Mumbai
GST2 yrs
Call Now
+917942718771WhatsApp
IT Outsourcing Services
₹ 25,000/ Month
IT Outsourcing Services refer to the practice of hiring external companies or professionals to handle IT functions such as software development, technical support, infrastructure management, and cybersecurity. This allows businesses to reduce costs, access specialized expertise, improve efficiency, and focus on core operations while relying on third-party providers for their technology needs.
Infinity IT Solution
★★★★★4.7(3)
Guindy North, Chennai
GST1 yr
Call Now
83% Response Rate
+918043885918WhatsApp
IT Outsourcing Service
₹ 50,000/ Month
Service Location: India
Service Duration: 2 Days
IT outsourcing services entail delegating specific tasks or projects to external experts or teams. This practice allows businesses to leverage specialized skills and resources, reduce costs, and focus on core operations while ensuring efficient and quality-driven IT solutions.
Uv Techsoft
★★★★★4(3)
Himatnagar, Sabarkantha
GST4 yrs
Call Now
+917942964011WhatsApp
IT Outsourcing Services
₹ 5,000/ Month
Service Location: PAN India
Service Mode: Offline
IT Outsourcing Services refer to the practice of hiring external companies or individuals to handle specific IT functions or entire projects for a business or organization. This can include a wide range of services, from software development and cybersecurity to IT support and infrastructure management. By outsourcing these functions, companies can focus on their core business, reduce costs, and gain access to specialized expertise.
Akshita IT Solution Private Limited
Bahadurgarh, Jhajjar
GST10 yrs
Call Now
+917949227387WhatsApp
It Resource Outsourcing Service
₹ 30,000/ Month
Location: Remote/Office
Mode: Hourly/Monthly
Ennovations works to help clients find the best solution to their problems and maximize results while staying within their budget. Our certified Salesforce integration partners, developers and business analysts help determine your business needs, operational challenges and develop solutions that fit your business needs.
Ennovations Techserve Private Limited
★★★★★4.3(6)
Noida, Gautam Buddha Nagar
GST16 yrs
Call Now
+918048950641WhatsApp
IT Outsourcing Services
₹ 1,00,000/ Month
Streamline your business operations with our reliable IT Outsourcing Services. From software development and system integration to IT support and maintenance, we provide cost-effective, scalable, and high-quality solutions tailored to your unique needs. Focus on your core business while we handle your IT challenges with expertise and precision.
Nexflare Dynamics Pvt. Ltd.
Pune
GST1 yr
Call Now
+918045207703WhatsApp
IT Outsourcing Service
We deliver completely flexible outsourced IT services to the most agile, forward-thinking businesses in the mid-market. We understand that dynamic businesses need freedom to flex strategically without the shackles of high-risk IT. Outsourcing isn t a package: it s the highest level of service we provide to our customers. And because service is about flexibility above all else, we deliver our services however, wherever, at whatever level feels right for you. If you want to start small, that s fine by us. We can take responsibility for a particular area of your business IT, and if your business changes, our service can flex to accommodate your growing needs. If you need to react quickly sudden growth, market changes, rapidly shrinking margins outsourcing can provide a quick tactical response at any level that suits.
Coreedge Solutions LLP
★★★★★5(1)
Bengaluru
GST13 yrs
Call Now
70% Response Rate
+918043870737WhatsApp
It Outsourcing Services
Vertibyte Technologies India LLP provides reliable IT outsourcing services for businesses looking to manage their IT operations efficiently without maintaining a full in-house IT team. Our IT outsourcing solutions include network management, server administration, cybersecurity implementation, helpdesk support, system monitoring, and IT infrastructure maintenance. We help organizations reduce operational costs, improve system performance, and ensure secure and uninterrupted IT operations. Our experienced IT professionals provide proactive support, regular system monitoring, and quick issue resolution to keep your business technology running smoothly.
Vertibyte Technologies India LLP
Bengaluru
GSTThis Month
Call Now
8043811675,6314WhatsApp
IT Helpdesk Outsourcing
₹ 30,000/ Month
Service Scope: Database Support, Application Dev, IT Consulting, Application Support, Infra Management, Managed Security, Testing Services, Cloud Services, Network Management, Helpdesk
Engagement Model: Staff Augmentation
Maayan Technologies provides end-to-end IT Helpdesk Outsourcing to help organizations manage internal IT support efficiently with faster response, reduced downtime, and SLA-driven service delivery. Our IT helpdesk teams work as an extension of your IT department handling user issues, incident triage, troubleshooting, ticket management, and escalation coordination with consistent quality and documentation. We deliver L1/L2 IT helpdesk support covering incident logging, password/access resets, email/Outlook issues, VPN and network/Wi-Fi troubleshooting (basic), endpoint/device support (basic), software/application support, installation configuration guidance, onboarding/offboarding IT requests, asset/service request coordination, and knowledge base updates. For complex issues, we coordinate L3 escalations with your internal engineers and ensure closure updates are recorded properly. Maayan Technologies supports multi-channel delivery through voice, email, chat, WhatsApp (optional), and ticketing portals, operating on your preferred ITSM tools such as ServiceNow, Jira Service Management, Freshdesk, Zendesk, Zoho Desk, Salesforce Service Cloud, or custom systems. With QA monitoring, dashboards, and MIS reporting, you gain visibility into KPIs like FCR, MTTR, AHT, backlog, reopen rate, and SLA compliance, with optional 24x7 coverage for global operations. Key Highlights L1/L2 IT Helpdesk Outsourcing + L3 Escalation Coordination Incident Service Request Management + Ticket Governance Multi-Channel Support (Voice/Email/Chat/WhatsApp optional) ITSM Tool Integration + SOP/Runbooks + Knowledge Base QA Monitoring, Coaching KPI Dashboards Scalable Teams + Optional 24x7 Support + Global Time Zone Coverage Service Type: IT Helpdesk Outsourcing (L1/L2) | L3 Escalation Coordination (Optional) Channels: Voice / Email / Chat / WhatsApp (Optional) / Ticketing Portal Support Coverage: Incident Logging, Password/Access Resets, Email/Outlook Support, VPN Support, Network/Wi-Fi (Basic), Endpoint/Device (Basic), Software/App Support, Installation Configuration, Onboarding/Offboarding IT Requests, Service Requests, Knowledge Base Updates Shift Coverage: 8x5 / 12x6 / 24x7 (As Per Contract) Support Model: Dedicated Team / Shared Pool / Project-Based Customer Type: Internal IT Helpdesk / Enterprise / SMB (As Required) Languages Supported: English, Hindi, Tamil + Regional Languages (On Request) Tools/Platforms: ServiceNow / Jira Service Management / Freshdesk / Zendesk / Zoho Desk / Salesforce Service Cloud (Client Tools or Provided) | AnyDesk/TeamViewer (Optional) Quality Framework: QA Scorecards + Ticket Audits + Call/Chat Monitoring + Coaching + Compliance Checks + RCA Reporting: SLA Compliance, FCR, MTTR, AHT, ASA, Backlog, Reopen Rate, Escalation Rate, CSAT/NPS (If Enabled), Productivity MIS SLA: Yes (Response/Resolution Targets + Escalation Matrix) Security Compliance: NDA + Role-Based Access + Data Handling SOPs + Audit Trails + Call Recording (Optional) Engagement Model: Per Seat (FTE) / Per Hour / Per Ticket / Per Incident / Fixed Monthly / Hybrid Minimum Order: 1 Seat (FTE) / 1 Process Service Location: India Delivery + Global Time Zone Support (USA/UK/GCC/APAC)
Maayan Technologies Private Limited
★★★★★2(3)
Chennai
GST2 yrs
Call Now
8046032478,5712WhatsApp