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IT Service Desk Management
Onsite & Remote (24 x 7)Using Industry Standard ToolsVoice, Email and Web basedBavdhan, PuneGST12 yrsCall Now7949287940,2967Get Best Price
65hostingsupport.com is India's top server management service provider equipped with a world-class technical support center. Feel free to use our Server Management, Server Security , Server Monitoring and Server Migration Services and get rid of the hassles.We understand the important needs of our clients and our company is available 24 hours 7 days, 365 days a year through online ticketing system.Nashik12 yrsCall Now8047828581,7145WhatsApp
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Usage/Application: SaaS service desk software from ManageEngine,the IT management division of ZohoSoftware Category: Service DeskPlease click on the Above Link for a FREE Sign Up ! Power up your IT help desk from the cloud. IT help desk software The perfect starter kit to get your ticketing right. Incident management Self-service portal Knowledge base Multi-site support SLA management Help desk reports (CKolon is an Authorized Partner of ZOHO)Bengaluru7 yrsCall Now+918047833881WhatsApp
The software is ITIL ready helps to streamline your IT service with the ITIL best practices easily.The workflow designed out of the box helps you implement without any expert consultations. It includes Incident Management, Problem Management, Change Management, Release Management and Configuration Management Database (CMDB).MumbaiGST14 yrsCall Now8045729524,8606WhatsApp
IT Service Management is a practice that focuses on delivering IT services, and those services must be aligned with business needs. It s a major shift from management of individual IT technologies and components.New Delhi11 yrsCall Now8044566908,1558WhatsApp
Megahertz is willing to present innovation with smarter advanced service delivery. ITSM service desk helps technology service providers to control and manage complete lifecycle of IT services. Our service desk is a point of contact where all IT requirements are addressed. We have a team of responsible technology professionals that assist clients with end-to-end IT service management to monitor service quality standards and make user s experience better.Nehru Place, New DelhiGST9 yrsCall Now8044566982,4456WhatsApp
Net Access Service Desks enable the delivery of a consistent, high quality service to your internal end-users or your organisation s consumers, while driving out cost.Net Access Service Desks provides end-to-end ownership of all calls that includes centralized incident resolution, request management, reporting, managing installations, troubleshooting. Support covering desktop/laptops, servers, operating systems, office productivity suites, email and browser support, network and connectivity issues, line of business and custom applications, handheld support and infrastructure support.Net Access AdvantageLowering elapsed time of incidentsImproving first time fixIncreasing productivityITIL based framework and Service Delivery - Best-in-class infrastructure supportSingle point of contact for IT users of an enterprise across locations and geographiesBusiness outcome based approach to service deliveryChennaiGST15 yrsCall Now8044566861,4308WhatsApp
D enstDesk D enstDesk is a comprehensive & single point of contact for support within an organization Service Desk Management Solution, which helps the IT Service Desk to run efficiently, resulting in faster incident resolution, controlled costs and increased overall customer satisfaction. It is designed to support ITIL v3 processes. This application is implemented as a web based application hosted in SaaS (software as a service) model which enables easy setup and ease of manageability. These are the features currently incorporated in D enstDesk Ver 1.0:Incident managementKnowledge baseAdmin modules Features and Benefits Highly customizable for organization requirements and easy administration.Web based user-friendly browser interfaceRole-based team access and user self-service portalMulti-level categorization to simplify ticket assignmentsEmail Notifications and tracking at all stages of ticket lifecycleDashboard with graphical view of workload and performance statisticsCustomizable escalation mechanismNotification of SLAFlexible Reports using user-defined search criteria and queriesUser Satisfaction SurveyBackup and Archival of closed ticketsBulk User import using a csv file Benefits of incorporating D enstDesk in your organization Streamline and standardize the service desk functionalitiesReduce the effort and cost involved in performing helpdesk activitiesEfficiently tracking and control the incidentsIncrease first time call closure rates and accelerate incident resolution times by utilizing ITIL Management processesIncrease in staff efficiency/service levels by using self-service portal and transparent communication and correspondence channelsAssist in the management of IT resources depending on the incident reportsFeature industry standard reports on the fly for the management and the admin usersProvide an extensive knowledge base for faster resolution of the incidentsCustomizable, flexible and scalable solution enabling organizations to achieve an outstanding ROIBengaluruGST11 yrsCall Now8041014315,8177WhatsApp
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