Lifetime 24*7 Ivr Solution Provider, in Pan India, Manpower Required: Non
₹ 999/MonthChoose the Best Cloud IVR Solution ProviderInteractive Voice Response (IVR) is an automated telephony system that handles any call volume of your customers. At Cloudshope TG, the best IVR service provider, we offer smart IVR service configured with a virtual IVR number. Our modern IVR service improves productivity and experience as it enables you to map departments and agents using the extension and so allow you interact with your customers and routes calls to the appropriate agent or department.Let our IVR system do more - gather information, get detailed reports of your business calls, speak to your customers, offer self-service or connect them to the right agent, both inbound and outbound campaigns.Cloud IVR solutions laced with powerful features. The Basics#Call Tracking with IVR NumberGet a single business number and track, record, and maintain all calls. With voicemail, abandoned call reports and call back alerts, you never either miss a call or keep your customers waiting for too long. #Connect to the right agent fasterManage wait times efficiently by giving caller s a choice from multi-tiered menus to connect to the appropriate agent or queues. #Toll-free IVR numberOur Toll-Free IVR creates an easy and free of cost channel for customers to access you. Track and record your incoming and outgoing calls with our cloud based telephony system without making the customer shell-out any money while trying to reach you. Avail our Virtual Number Service today! #Easy CRM integrationUsing our APIs you can integrate CRM easily to save customer data with complete recording details, including caller specifications, call duration, time, and caller location at one place. Pull in customer data from any popular CRMs or a custom-built solution and access it in a few clicks. Save agents time by not making them toggle between multiple screens. #Uninterrupted supportAvailable 24/7, IVR system offers quick and seamless support to your customers. Record all messages of customers on voicemail during non-working hours and never slip a potential business lead. Handling callsCall RecordingRecord all customer calls on your virtual number and use these call recordings for internal training or get an insight into your customer preferences. Call Routing AnywhereWith our Cloud IVR service, route your customer calls to multiple agents at a single point of time. It efficiently handles a large traffic of calls, not missing any potential business opportunity. Customized GreetingsOffer localized experiences with customized greetings for different departments, and brands. Record new messages or upload existing voicemail greetings. What Is IVR?IVR or Integrated voice response is an automated telephony software technology that enables the interaction of human callers with computerised features using DTMF tones input or voice. The technology is mainly used in call centres. Having a rich customer-base is every business s wish and that definitely leads to high call volume. Traditionally, the handling of large call volumes was a little cumbersome, but with IVR the whole process becomes easy. An IVR system is an effective way to route calls by settling down the basic interaction and forwarding it to the right agent, if required. It helps to save both the agent s as well as the customer s time.Cloudshope Technologies Private LimitedGhaziabad
Type Of Process: Inbound
Type Of Calls: Domestic
GSTTrustSEAL
8 yrs
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+91794908249188% Response Rate
