Mystery Shopping Service, Mystery Shopper Service in India

Mystery Audits Services
₹ 2,000/Month
Type Of Industry For Research: Mystery Audit
Type Of Service Provider: Research Company
The Mystery Shopping program ensures that all the benchmark is met, and it also monitors the consistency between locations. For Example: If a customer receives excellent service in one of the stores, he should receive the same level of service in other stores.Eminence Softech Pvt Ltd compiles and analyzes data gathered from different locations to help their clients measure and improve their customer experience. Our Service benefits are:Our Mystery audit program helps to improve operational issues and service delivery statement plus maintain higher track recordRetail Scan help to benchmark internal standards against those of competitionIdentify non-compliant areasEvaluate efficacy of training programsMonitor service delivery standardsEminence Softech Pvt. Ltd.
Safdarjung Enclave, New Delhi
GSTTrustSEAL
7 yrs
★★★★★3.8(12)
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94% Response Rate
+917949315213
Mystery Shopping Service
To create a high-converting Mystery Shopping Service description for IndiaMART in 2025, focus on objective measurement, industry-specific expertise, and the use of technology (AI/Video) for reportingJuilee Corporate Solutions Pvt. Ltd.
Pune
GST5 yrs
★★★★★5(7)
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87% Response Rate
+918043858889
Mystery Shopping Service
₹ 46,000/MonthProduct Description: Conducting covert visits to retail outlets or service points, to evaluate customer experience and service quality. Trained mystery shoppers assessing staff behavior, product availability, store cleanliness, and compliance with brand standards. Customized evaluation checklists aligned with client objectives, ensuring relevant and actionable insights. Detailed reports with observations, ratings, and photographic evidence, highlighting strengths and areas for improvement. Competitive benchmarking against industry standards and rivals, providing strategic market insights. Regular scheduling of mystery shopping visits, for ongoing quality monitoring. First Idea
Chennai
GST9 yrs
★★★★★2.3(3)
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+917949287773
Mystery Shopping Service
Our mystery shopping process objectively measures the customer's experience by simulating a customer visit to your store, restaurant, branch or any such location. Mystery shoppers who match the profile of your target audience visit locations secretly as customers, and measure the key parameters of their experience on dozens of objective and subjective parameters. Ensuring standardization takes a relentless focus on measurement of customer experience, and mystery shopping is a key tool in the kit.Global Market Research
Bengaluru
GST8 yrs
★★★★★5(2)
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8044566736,4524
Mystery Audits / Mystery Shopping
₹ 1,500/Audit
Service Includes: Competitor Shops, Textile, Automobile, Cosmetics, and many more, Phone Shops, Video Shops
Language: English, Hindi, Other Indian Languages
Mystery Audit / Mystery Shopping are done to enhance customer experience Rose Research And Promotions
Mumbai
GST10 yrs
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8047654476,8088
Tuck Shops Services
Tuck Shops ServicesLittle Biteos LLP
Unnao
GST7 yrs
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8045166540,5452
Mistry Shopping Support Services
Mistry Shopping Support ServicesEfficacist Business Solutions
Jaipur
GST13 yrs
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7942540457,6138
Mystery shopper
₹ 1,500/HeadMystery Shopping is a process in which a person visits a retail store, restaurant, bank branch or any such location with the objective of measuring the quality of customer experience. Many companies define detailed processes and parameters to ensure that customers will have a good experience in their sales locations. Some examples are: How customers will be greeted What is the maximum acceptable waiting time What should be the temperature of the facility How many products should be on display etc. Bhullar Security
Ludhiana
GST11 yrs
★★★★★4.2(26)
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86% Response Rate
+918047668129
Shopping Services
₹ 200/PieceWe provide shopping servicesAffair For Men
Surat
GST11 yrs
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8046055970,8125
Mystery Shopping Service
₹ 500/onwards
Service Includes: Competitor Shops, Phone Shops, Video Shops
Language: English, Hindi
Mystery shopping is a technique commonly used by retailers, market research and consumer watchdogs to measure the quality of customer service in bricks-and-mortar environments and to collect information about products and service delivery.Link Information Technology Private Limited
New Delhi
GST19 yrs
★★★★★4(21)
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+918047625734
Mystery Shopping Services
We are a successfully engaged in providing superior quality Mystery Shopping Services at very affordable price. Other Details: Customer oriented approachesHighly demanded by our customersNo hidden chargesAlphaone Services Private Limited
New Delhi
GST10 yrs
★★★★★4.6(8)
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69% Response Rate
+918047688476
Pretext Purchases and Mystery Shopping
Establishment of front companies and carrying out pretext purchases form part of investigations into the infringement of clients Intellectual Property Rights (IPR). This operation helps in collecting crucial and credible evidence against the establishments and businesses infringing the Intellectual property rights of our clients. Nucleion has the resources and capability to form front companies which are fully supported by financial and credit facilities, secretarial services and required infrastructure to covertly to purchase goods of concern to our clients from market place and internet traders. All pretext purchases are undertaken in a manner to collect necessary evidence required for enforcement action.Nucleion Risk Consulting Private Limited
Gurgaon, Gurugram
GST12 yrs
★★★★★4(2)
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8044464829,6144
Mystery Shopping/Mystery Audits
Mystery Shopping/Mystery Audits is the practice of using trained shoppers to anonymously evaluate customer service, operations, employee integrity, merchandising and product quality. Mystery shopping/ Mystery Audit is also known as secret shopping. It can be used to gather specific information about a product or service, or to check up on the customer experience and what type of customer service they receive. You can dictate what a shopper buys, how they behave and what types of questions they ask in order to receive the most specific feedback and reporting about their shopping experience. It is a common practice in any business and organization that needs to monitor its operations, facilities, product delivery and service performance for e.g-banks, hotels, retailers, restaurants, Manufacturers, movie theaters, call centers, government agencies, promotion agencies, hospitals and casino etc. Our areas of operation touches various domains of IT Industry, and also extend to Sales and Marketing Audits and Training Initiatives for our clients. We have specifically-designed matrices, solutions, and training programs to address every domain in all the industries. We use customized methodologies to assess how customers experience various products and services. Mystery Shopping Methods In person/on-site shopsTelephone ShopsE-commerce web site shopsHidden video/audio recordingFull narrative shopsChecklist shops (quantitative)Purchase and return shopsDiscrimination ( matched-pair) testingRaygain Technologies Private Limited
Uttam Nagar, New Delhi
GST13 yrs
WhatsApp
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8044566778,2165
Mystery Shopping
The use of Mystery Shopping is the best, most objective way to gain information on customer service and satisfaction, condition of the store / showroom, and employee performance across locations.3 Star Market Research Solutions
Lucknow
GST11 yrs
WhatsApp
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8047627970,5679
Mystery Shopping Service
We have been counted amongst the most trusted names in this domain, engaged in providing (Service). Growbet Partners LLP
Noida, Gautam Buddha Nagar
GST1 yr
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+918043866833
Mystery Shop Service
Service Duration: 1 Days
Type of Service: Mystery Shopping Service
This is a unique investigative which is interesting and effective in private detective services.We offer mystery shop services for your business establishments.However vigilant and disciplinarian boss you may be,your employees have their way to tarnish your business image by their behavior. How well you know your staff? It s very difficult to take them on face value. Faces can be deceiving For a good and sharp business man, it s very important for him to know, what his employees think of him to know, what his employees think of him and how well are their professional manners. Mystery Shop Services for Bussiness establishments In this service, we give a complete report of their behavior and working efficiency. We appoint one of our sharp investigators as your employee and give him the responsibility to gather all the relevant information. We mingle with them as one amongst them and tactfully study their behavior, for e.g., their intra personal interaction, their communication with clients, their other behavioral patterns etc. Our agent gives daily reports to the management in this regard. Our mystery shopper can test customer service. Our work starts with giving report of every juncture. Right from the parking area to the office, he can check on the employee s customer relation to his personal behavior. This makes your office a perfect place for you to work and carry out quality business with quality staff. Your place of work is your worship and we understand that. Our Mystery shop service helps you to maintain a healthy and professional atmosphere in the office. This service is available to you 24/7 across the world. We are just a phone call away. We would be always being at your service to give you a cordial office atmosphere and duty bound staff members. So sit back and relax, we are here to shoulder your responsibility for quality check at your business establishments.Corporate Intelligence Services
Pune
GST14 yrs
★★★★★5(1)
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+918048274420
Mystery Shopping Services
Mystery Shopping is a primary research work wherein a Mystery Shopper acts as a customer to gather information about how business is being done at a retail outlet. The information gathered from mystery shopping is used to measure parameters such as customer experience, service quality, process efficiency, store hygiene and so on. The objective is to have a customer eye view of the retail outlet so that brands can identify areas of improvement. How we will Our Mystery Shoppers share specific, actionable insights to us in real-time, which are audited and finally shared with clients for internal reviews and corrective measures. Mystery Shopping provides an insight into what happens when hard won prospective buyers are in contact with your sales and customer service teams. It also lay-bare the areas of improvement both for quality of deliverable and its delivery channel.Mind-A-Mend Consultancy Private Limited
Pune
GST8 yrs
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8047632452,3568
Mystery Shopping
Mystery Shopping is the most objective and unbiased way of find out the true feedback of the consumers. It helps not only in identifying conforming and non-conforming business units with specific areas of improvement, it also creates a platform for measuring effectiveness of training delivered to employees and recognize and reward best of the lot. Hospitality, Retail and F&B are some of the key industries that can benefit immensely from conducting regular mystery audits.Floor Walk boasts of a bench of trained shoppers who disguise as actual customers and evaluate following, among others:Customer serviceProduct qualityInfrastructureProcess conformityOperations managementEmployee interactionsShoppers then share specific, actionable insights to us in real-time, which are audited and finally shared with clients for internal reviews and corrective measures. use this as second paragraph of mystery shopping service.Floorwalk Consultants Private Limited
Gurgaon, Gurugram
GST11 yrs
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8044464631,4787
Shopping Service
Smile Stone also have a centre of Dr. Shri Balaji Tambe s Santulan Ayurveda, which offers all ayurvedic products to assure good health. We also have a shopping area with a few shops which cater to the needs of the traveler. These include confectionary shops, gift shops (chikki and other sweets), popcorn counters and a book store.Smile Stone Motels Pvt. Ltd.
Ahmednagar
GST13 yrs
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8047789027,6285
Shopping Services
We can take you to the best and at least expensive places to get the most for your money. We will show you excellent quality products and take you directly to the people who have made the items you plan to purchase. This cuts your cost, eliminates your stress, and leaves you free to enjoy the magical moments of your life. We can also help you in your shopping. We can arrange all items on your behalf if you provide us with your decided budget. Karismatik Events
New Delhi
GST12 yrs
★★★★★2.3(3)
WhatsApp
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8047625603,7705
Mystery Shopping
We offer Mystery Shopping services. These services are extensively demanded in the market due to their timely execution and reliability. Our services are completed by advanced technique and sophisticated technology. Moreover, we offer these services at low rate.Nexgen Market Research Services Private Limited
New Delhi
GST12 yrs
★★★★★5(2)
WhatsApp
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8044464592,2966
Mystery Shopping Studies
Service Includes: Competitor Shops
Language: Hindi, English, Marathi, Tamil, Bengali
Every customer is important for every company be it a giant brand or small Start-Ups. Gaining a new customer is an expensive affair and hence retaining existing customers become of utmost importance for any company. Companies spend a fortune to set standard operating procedures and processes to engage the customers and win them over. Are the customer facing employees follow these procedures ? Using our smart mystery shopping services, a marketer can identify how far are the standard processes being followed ? How pleasant is the experience of the customers in dealing with the brand? The findings help the marketer to take corrective steps to build the brand image. Regular performance check of your retail setup, service, and people leads to improved sales!!! Audits can be conducted as a mystery audit or as an informed audit, in mystery audit the auditor acts as a disguised customer whereas in other case they act as an invigilator. Mystery audits are conducted for checking availability and display of the product and promotional material, availability and performance of sales people, quality of service whereas informed audits are conducted mostly for services offered at customer s doorstep where checks on technician/ company personnel s attendance, carrying all required material, following SOPs, quality of service are done.Audit study outcome helps a retail brand in assessing its performance on accessibility, business location exterior, store ambience, in store communication, visual merchandising, housekeeping & cleanliness, etc. whereas it evaluates sales person in terms of functional competencies like retail knowledge, product knowledge, process knowledge, system knowledge, d cor skills and selling process knowledge along with its grooming and general behaviour.Audit study outcome helps a service provider in assessing punctuality of their personnel/ technicians, grooming, communication skills, speed & accuracy of service, compliance of SOPs, customer query handling, product knowledge, general behaviour, attitude, etc. Audit study results can be mapped with C-Sat results and sales data to define a finer course of action for enhancing performance. Audit study can be carried out for all retail brands, service industries like banks, QSRs, hospitality, healthcare, home hygiene, entertainment cinemas, mobile service, fuel stations, etc.Market Search (India) Private Limited
Mumbai
GST19 yrs
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8047668292,3283
Shopping
ShoppingHotel Ashiana
Jamnagar
GST9 yrs
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7948549912,2642
core shop services
core shop servicesMaa Laxmi Auto Industries
Faridabad
GST13 yrs
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8048200206,1072
Mystery Shopping Audit Services
Mystery Shopping Audit ServicesSagar Polytechnik Limited
Nashik
GST4 yrs
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8044016581,4259
Shopping
ShoppingPMP Traders
Malappuram
GST11 yrs
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8045204387,9526
Shopping Services
Shopping ServicesSunshine Enterprises
Lucknow
GST11 yrs
WhatsApp
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8043801771,9386
Shopping service
Shopping serviceKabutar Logistics
Noida, Gautam Buddha Nagar
GST2 yrs
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7949302504,7001

Best Mystery Shopping Service Sellers on IndiaMART

Mystery Audits Services
₹ 2,000/Month
Eminence Softech Pvt. Ltd.
Mystery Shopping Service

Global Market Research
Mystery Shopping Service
₹ 500/onwards
Link Information Technology Private Limited
Mystery Shopping Service

Growbet Partners LLP
Mystery Shopping Service
₹ 46,000/Month
First Idea

Q: Which are the best Mystery Shopping Service suppliers on IndiaMART?

A: The top rated Mystery Shopping Service suppliers on IndiaMART known for quick response and reliable service. Buyers can contact these Mystery Shopping Service suppliers directly using the phone numbers below to get the latest Mystery Shopping Service prices and bulk order details. Eminence Softech Pvt. Ltd. - Contact Number: +917949315213 Last Updated: May 17, 2026

Q: Which are the cheapest Mystery Shopping Service suppliers on IndiaMART?

A: Some of the most affordable Mystery Shopping Service sellers on IndiaMART offering competitive prices and fast response include: Affair For Men - Starting Price: ₹ 200/Piece - Phone Number: +918046055970,8125 Link Information Technology Private Limited - Starting Price: ₹ 500/onwards - Phone Number: +918047625734 Rose Research And Promotions - Starting Price: ₹ 1,500/Audit - Phone Number: +918047654476,8088 Last Updated: May 17, 2026

Tuck Shops Services

Mistry Shopping Support Services

Shopping Services

Shopping

core shop services

Mystery Shopping Audit Services

Shopping

Shopping Services

Shopping service

Best Mystery Shopping Service Sellers on IndiaMART

Q: Which are the best Mystery Shopping Service suppliers on IndiaMART?

Q: Which are the cheapest Mystery Shopping Service suppliers on IndiaMART?