Phoron Technosolutions Private Limited

Dedicated Contracts Manager & Project Manager

Phoron Tech has a dedicated Contracts Manager with a very strong background in maintenance and engineering. The Contracts Manager works closely within the team to ensure that both existing and new contracts are up to date.

Our dedicated Projects Manager oversees all the projects for our existing clients. A lot of his time is spent out on site managing any projects which we have successfully tendered for. The benefits of having these specialists within our team is that they work closely together and alongside you, to make sure that expectations are reached and deadlines are met.

Senior building service engineers at the end of the phone

As part of improving the way our helpdesk runs we also have the Techdesk. This is made up of two fully qualified engineers, who have both worked within the industry for many years. Having been on the road as active engineers prior to working in the office, they are the perfect people for the job.

Phoron Tech is now able to directly assist any client, who is in need of advice regarding their existing plant, or they have any questions regarding a recent attendance, our Techdesk is there to offer support and provide you with the information you need.

Training always up to date

Phoron Tech is fully committed to ensuring that our engineers’ skills are as up to date as they can be. We put together training plans each year, both for in-house and external training. Our HR Manager ensures that no training expiry dates are missed and that we remain compliant.

Our technical staff ensures that they stay fully up to date with developing training requirements, and that our engineers meet these standards. We are constantly looking at newly developing technology.

Free consultation services

As part of our service delivery we provide free consultations to our valued customers. We advise and offer recommendations for the long term benefit of the industry. If a new enquiry is received for plant maintenance or project works, a member of our team will liaise with the client directly and arrange a site visit.

During the site visit full requirements, recommendations and next steps will be discussed. When necessary an engineer will also attend site visits if specialist skills are required.

Fully manned helpdesk

Our helpdesk is the frontline for our clients. Each member of the team has had the training required to ensure they can help with any situation that may arise on a daily basis.

As part of improving the way our helpdesk runs we have recently created the Techdesk. This is made up of two fully qualified engineers. They have both been working within the industry for many years, and having been on the road as active engineers prior to working in the office they are the perfect men for the job.

Our helpdesk is now not only able to take calls for emergencies and arrange attendances, but if any client is in need of some advice regarding their existing plant or they have any questions regarding a recent attendance the Techdesk is there to offer support and provide you with the information that you need.