Inbound Services

Our complete range of Inbound services are all aimed to establish excellent customer experience from the first interaction across all touch points, which strengthens relationship with our business clients.

It is proved over and over again that businesses with primary focus on customer care beats the competitions.

Our Inbound Services deliver highest level of customer satisfaction across all touch points – voice, chat, email, mobile, onsite meetings , digital and social media. We appoint well trained and dedicated customer service representatives as point of contact to deliver excellent customer experience from the first interaction. Our capacities to operate 24 hours and 7 days a week , across multi channels of interactions by appointing multi lingual team members helps us to exceed customer's and client's expectations . Smart technologies helps in smooth call routing and recording all important communication and transactions. Technologies also help in reducing the customer wait time , call abandonment and cost per interactions. We establish a perfect 24/7 front office for our clients.

• Enquiry and complaints Handling
• Post Sales Support
• Dispute Resolution
• Order Taking or placing
• Technical Help Desk