A process audit is an examination of results to determine whether the activities, resources and behaviours that cause them are being managed efficiently and effectively. A process audit is not simply following a trail through a department from input to output - this is a transaction audit. Processes generate results therefore for an audit to be a process audit it has to establish whether the results are being generated by an effectively managed process.
Types:
Auditing by Element: Auditors use various auditing techniques to collect evidence based on the audit scope and objectives. Auditing a process or system by element verifies compliance or conformance to requirements. The value in this type of auditing technique is the direct linkage to license, contract or regulatory requirements. Auditing a process by element ensures people are aware of the requirements and the organization is adhering to them. It helps prepare employees for external audits using the same criteria
Auditing by Process Auditing a process or system using process techniques verifies conformance to the required sequential steps from input to output. Process auditors use models and tools such as simple flowcharts, process maps or process flow diagrams. Flowcharts typically identify inputs, people, activities or steps, measures and outputs. The auditor normally gets this information from a procedure or flowcharts provided by the audited organization.
Process:
Economy Are we acquiring goods and services at the lowest possible prices whilst maintaining the required quality?Are we achieving Value for Money?Where else can we save money?EfficiencyCan we do this task, activity or process in a smarter way?Have we eliminated all the waste we can?Could we do this differently?Do we even need this process? Effectiveness Do we know what our customers' expectations are?Are we meeting our customers' expectations consistently?Are we positioned to meet our customers' future needs?
Benefits:
Get More Work Done The most significant benefit you'll enjoy from auditing your processes is time savings. The more efficient your processes, the more time you'll save. The more time you have, the more meaningful work you'll be able to get done. Run Projects More Smoothly Not only will conducting a process audit enable you to spend more time on meaningful casework, but it will also enable projects to run more smoothly, especially as a project passes from one team member to another. A clear process, when understood by team members, leaves less doubt as to what everyone is supposed to be doing for each step of a case.
Take the Guesswork out of Your Daily Workload: Some days it feels difficult, if not impossible, to juggle all of the tasks you have on your plate. When you're in the middle of managing several cases, it can be difficult to identify priorities and timelines. Standardizing your process takes a lot of that guesswork out of your daily workload.
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